• If the servers are going online/offline:
1.Gather evidence with people in server and log times
2.Contact Coolz, and notify other admins about this if it is not already noticed.
• If I find out another admin is abusing their power somehow on one
of the servers I’m not currently on:
1. Collect evidence if possible
2. Talk to the Admin about what he/she is doing and confirm that it is not
correct and that they should not be doing that.
3. Bring it up to Coolz as soon as possible
4. Don't take situation with the admin into own hands, unless
absolutely necessary (e.g if they are doing some severe action)
• Someone tells me that the forums are currently being spammed
a couple posts every few seconds:
1. Check the accounts of the posters and look for potential alternate
accounts.
2. Save evidence of the posts if it looks targeted like another community,
versus a bot attack where it is linking to porn sites, or etc.
3. Confront the poster about the situation
• Someone posted porn on the forums:
1. Save evidence of the post and account information.
2. Ban the account and search for alternates.
3. Notify Coolz when possible.
• I am notified of an argument gone wrong (“Shitstorm”) on the forums
and login to find that someone's identity has been revealed without their
permission:
1. Find out who is exploiting who, and why.
2. If it is true, stop the activity and take action against the initiator
3. Notify Coolz later if he has not already seen it.
• I find out that the forums, servers, ts3, or any other service has some
sort of error:
1. Notify Coolz as soon as possible
2. Notify members that there is currently an issue, and that it is being worked on.
• Someone asks me to post their Admin/VIP app:
1. Look into the member, and ask other VIPs and Admins their opinions on them, if positive, post it up.
2. Inform that person, if the feedback is negative that they should work on improving whatever problems were brought up before posting it.
3. If they insist nonetheless, will post it up for them.
• How would I deal with gray line material:
1. Confront the poster about how the material may be inappropriate, and that they should be more careful about posting it in the future.
2. If enough people are offended by the content, remove it.
3. If the poster continues posting the material after the first warning, or any future warnings, ban them.
• I find out through someone in the community that an Admin/VIP is
bashing individual members of the community/community itself:
1. Get screenshot/chatlogs of that activity
2. If Admin, report to Coolz/if VIP discuss with other Admins & Coolz
• Site looks hacked or something out of the ordinary with it:
1. Contact Coolz as soon as possible.
2. Talk to Admins about warning others not.
to use the site at that moment as it may be compromised.
• Someone tells me physics is broken on a server
1. Change map
2. Problem persists, tell Coolz or have Super Admin restart it.
• Someone says server is being threatened by some players; ddos, hacking, or hacking users etc?
1. Get SteamID of reported players by the members in the server through 'status'
in console or by Sourcebans by initiating a ban using the playerlist.
2. Note the time and have people save chatlogs.
3. Join the server and attempt to mitigate the problem.
• Someone found a new mod for the wirebuild server or a new gamemode suggestion and has asked to have it put on the server.
1. Use upload tool to upload the content and I will check it as it comes
2. Make sure to notify me you did just in case so I make time to check it
3. Maybe make gamemode suggestion thread on the forums (or possible for big mods/maps etc)
• Someone is supposedly hacking on the servers but proof can not be gathered and Super Admins and Coolz are not online:
1. Search SteamID in Google and check Steam community profile.
• A formal legal complaint is made public or sent over the forums regarding any member or rNd service:
1. Contact Coolz as soon as possible and take no further action or response.
2. Contact other Admins and let them know not to take action as well, if they are not already aware.
• Alleged owner of gamemode/map/other content is requesting removal or other action in regards to the content:
1. Have them send Coolz a formal message about their content in question.
• You are playing a game and find out someone else has a rank that shouldn't:
1. If VIP or below, log SteamID, time, name and demote
2. If Admin or above, get Super Admin or Coolz to demote. Ban in the mean time.
3. Notify Coolz as soon as possible.
• Suspect alternate account:
1. Investigate, there may be more than one or just a coincidence.
2. Ban alt permanently and ban original for set time.
•Ban a player and he appeals:
1. If their excuse is lame, along the lines of: “Oh I didn't know the rules before hand,” then deny appeal.
•Someone brand new is looking for information about the community or has something to offer it:
1.Be cool about it and offer them lots of info about the community and invite them in it.